Effective from 1 July 2026, updates to the Metropolitan Rewards Terms & Conditions will come into effect. Please see a summary of the upcoming changes below.
Summary of Changes
Complimentary & Discounted Hotel Stays
Ace members were previously entitled to two complimentary hotel stay within a one-mile radius of any Metropolitan Gaming casino in the UK every six months.
From 1 July: Ace members will now be eligible for either:
within a one-mile radius of any Metropolitan Gaming casino in the UK every six months.
Metropolitan Experiences – Greater Flexibility
We are removing the existing restriction that required King of Spades and King of Hearts members to select a different Metropolitan Experience each quarter.
From 1 July: King of Spades, King of Hearts, and Ace members may now choose any Metropolitan Experience each quarter — including experiences they have previously selected.
To find out more and review the full Terms & Conditions ahead of launch, please click the button below.
New Terms and Conditions
If you have any questions, please speak to a member of staff at your local casino.
Thank you for your continued support and cooperation.
