Terms & Conditions

1. This event will run on Friday 24 October 2025 from 8pm in the Dragon Lounge and is open to Queen, King, Ace Metropolitan Rewards Card Holders and HVC Monogram Scheme Members.

2. Upon entry, guests must tap their Metropolitan Rewards Card on the Dragon Lounge kiosk to print a ticket, which will act as their prize draw entry.

3. Three Metropolitan Rewards Card based tombola’s will be available in the Dragon Lounge, one for Queen Metropolitan Rewards Card holders, one for King Metropolitan Rewards Card holders, and one for Ace Metropolitan Rewards Card holders as well as HVC Monogram Scheme Members.

4. The ticket and the customer’s Metropolitan Rewards Card must be presented to a Customer Relations Executive on duty, who will:

4a. Verify the entry and place it into the tombola that correlates to the customers Metropolitan Rewards Card tier.

4b. Distribute a 4pc Ambala Indian sweets box (Limited to 80 boxes available, distributed at a first come, first served basis).

5. Members must be present at the time of the draw to win. Winners will be chosen randomly from each tier-based tombola and will have 2 minutes to claim the prize by producing their membership card. If the prize is not claimed within 2 minutes a re-draw will take place.

6. The Metropolitan Rewards Card holder’s name and membership number must be displayed on the entry ticket and verified for the member to be confirmed as a winner.

7. The Promoter is not responsible for any entries/vouchers that are incomplete, misdirected, late, lost, damaged or stolen and these will not be replaced. Photocopies or reprints will not be accepted.

8. Prize Draws will take place in the Dragon Lounge at 8.30pm, 9pm and 9.30pm, entry tickets must be in the tombola that correlates with their tier 10 minutes before each draw.

9. Members must be present at the time of the draw to win. Winners will be chosen randomly from each tier-based tombola and will have 2 minutes to claim the prize by producing their membership card. If the prize is not claimed within 2 minutes a re-draw will take place.

10. The Metropolitan Rewards Card holder’s name and membership number must be displayed on the entry ticket and verified for the member to be confirmed as a winner.

11. The Promoter is not responsible for any entries/vouchers that are incomplete, misdirected, late, lost, damaged or stolen and these will not be replaced. Photocopies or reprints will not be accepted.

12. The tombola will be cleared once the final ticket has been drawn.

13. All draw prize denominations are Metropolitan Rewards Card based, one winner will be drawn from each Metropolitan Rewards Card based tombola every draw to win the following:

13a. Queen Metropolitan Rewards Card Holder - £100 Free Play voucher.
13b. King Metropolitan Rewards Card Holder - £200 Free Play voucher.
13c. Ace Metropolitan Rewards Card Holder and HVC Monogram Scheme Members - £300 Free Play voucher.

14. A Free Play voucher can only be redeemed at Cash Desk and not directly on the tables.
15. A Free Play voucher can be exchanged for either a non-negotiable chip/s to be used on tables, or a promotional ticket to be used on Slots or Electronics.
16. Non-negotiable chips are valid until lost and cannot be exchanged for wheel or cash chips. The winning element of the pay-out will be paid in cash chips. No partnership betting is allowed.
17. All promotional funds must be staked before cashing out.
18. Prizes won cannot be exchanged and no cash alternative is available.
19. Entry constitutes acceptance by the entrant of these terms and conditions.
20. Any complaints or disputes should be brought to the immediate attention of Venue Management for resolution.
21. The Promoter reserves the right to cancel or amend the promotion at any time. If participants have already met the qualifying criteria for the promotion, they will be entitled to participate in the promotion on the terms entered, (subject to any expiry or other conditions contained in these terms) and entitled to any benefits associated with the promotion.
22. Employees of the Promoter, their agents, families, or household members are prohibited from participating in this promotion.
23. Disregard or failure to meet any of these terms may result in the management cancelling prizes.
24. Promoter: London Clubs International trading as Metropolitan Gaming, Fourth floor, 265 Tottenham Court Road, Bloomsbury, London, W1T 7RQ.