Important information:

In accordance with the Gambling Commission’s Licence Conditions and Codes of Practice (LCCP 4.2.1), as a licensed operator we are required to notify you every six months if you hold funds on deposit at a Metropolitan Gaming venue.

Please note the balance stated in your SMS message was accurate at the date 30th September 2026. If you regularly utilise the deposit facility, your current balance may have changed since this notification was issued. The cashier will confirm your up-to-date balance when you next visit.

As previously outlined on deposit and withdrawal documentation, funds held on deposit are not protected in the unlikely event of insolvency. This notification serves as a periodic regulatory reminder of that information.

Before any deposited funds can be used, you will be asked to acknowledge receipt of this information. This can be completed during your next venue visit by:

• Visit the cash desk at any Metropolitan Gaming venue
• The cashier will confirm your current balance held on deposit
• Verify or update your contact details (email and mobile) for future notifications

If you have any questions, please speak with a member of the venue team who will be happy to assist.