Elevate Your Experience at Park Lane Club
Our loyalty programme has been reimagined to bring you even greater benefits, faster rewards, and a more luxurious experience every time you visit Park Lane Club in the heart of Mayfair.
With your Metropolitan Rewards card, you’ll earn points every time you play - whether it’s live tables, slots, electronic roulette, or poker. You’ll also collect points when you dine in our elegant restaurant or enjoy drinks at the bar.
Not a member yet? Join the Metropolitan Rewards Programme today and unlock exclusive perks tailored to your Park Lane experience.
Your journey begins here...register online now and start enjoying the rewards from your very first visit.
Jack Benefits
Queen Benefits
King Benefits
Ace Benefits
Welcome to the Royal Treatment
We’ve reimagined our tiers to bring you even greater rewards and privileges.
With each level, you’ll unlock even more tailored experiences, enhanced benefits, and offers.
Pick up your new Metropolitan Rewards card at any of our casinos, and continue earning rewards seamlessly.
Queen of Spades Benefits
King of Hearts Benefits
King of Spades Benefits
1 / 3
VIP TREATMENT
2 / 3
EXCLUSIVE BIRTHDAY TREATS
3 / 3
10% OFF FOOD & DRINKS
I’VE HEARD THE METROPOLITAN REWARDS MENTIONED. WHAT IS IT?
The Metropolitan Rewards is our loyalty programme. Once signed up, you will earn Rewards Points every time you play, eat or drink at one of our venues and you will receive 10% off when buying food and drinks at the bar. The more you earn, the greater your Tier status and benefits, and you’ll get more return on your play than with any other casino group.
DOES IT COST ANYTHING TO JOIN THE METROPOLITAN REWARDS?
No, signing up to The Metropolitan Rewards is free. Registration is quick and easy. Register here.
I HAVE NOT VISITED THE CASINO FOR A WHILE. IS MY METROPOLITAN REWARDS CARD STILL VALID?
Your Metropolitan Rewards card will remain valid. However, you need to have visited a casino within the last six months to keep your Rewards Points balance. Otherwise, your balance expires.
I’VE LOST MY METROPOLITAN REWARDS CARD. CAN I STILL ENTER THE CASINO?
Yes, you can still come into the casino. Make sure you pick up a replacement card from the Reception desk on your way in. You will need your Metropolitan Rewards card or valid ID to enter the casino each day after 9pm.
WHAT DOES MY METROPOLITAN REWARDS ENTITLE ME TO?
Every time you play Slots, Electronic games and table games you earn Players. These can be used for gaming play, food, drinks and merchandise within the casino.
DO YOU REQUIRE ANY OTHER INFORMATION?
If you provide us with your email address and mobile number, we’ll keep you up to date with all our great e-offers and SMS specials.
If you’d like to know more, simply speak to a member of our team at any of our casinos. They’ll be happy to guide you through the changes and make sure you’re getting the most out of your Metropolitan Rewards.
